On this page:
- General Information
- Privacy Policy
- Using Our Scheduling System
- Before My Appointment
- During My Appointment
- Video Call Appointments
- Written Feedback Appointments
- Drop-In Consultations
General Information
How can the Writers Workshop help my writing?
We believe that writing is a process, and we aim to help you at every step of the way. The Writers Workshop is a teaching service, which means we use your writing as a tool to teach you how to write and help you understand and discover your own writing processes. In your consultation, you should expect to work closely with your consultant and to apply the advice they give to your writing in general (both the current text you’re working on as well as future writing). We can work with you at all levels of your text, whether it’s prewriting and outlining, assessing your organization, or adding clarity at the sentence-level. While we don’t necessarily proofread your writing line-by-line, we will work with you on grammar and syntax with the goal of helping you develop effective self-editing strategies.
Do I need to pay to use the Writers Workshop?
No. All of our services are free to undergraduate and graduate students, post-doctorates, faculty, and staff.
How many times can I use the Writers Workshop?
You may have two appointments per week, across all schedules. The week begins on Monday. Appointments can be reserved up to 10 days in advance. See our Policies page for more information.
Our workshops, writing groups, and other events do not count toward your appointment number.
We do not have strict limits on drop-in consultation attendance. However, if you have attended one or more drop-in sessions within an evening and/or five or more within a week, we may ask you to limit your number of drop-ins sessions during especially busy times, such as midterms and finals. If you’d like to have multiple drop-ins on any given day, you’ll need to sign in for each one separately. Drop-ins are not offered during the summer.
The Writers Workshop will sometimes bend our appointment-per-week policy. If you are working on something especially long, complex, or high stakes, talk with your consultant or call our main line (217-333-8796) to inquire about the possibility of an additional appointment or repeat appointments. If we are not too busy (e.g., during midterms and finals), we will do our best to accommodate your request.
Does a missed appointment count towards my weekly limit?
Yes, if you miss a scheduled appointment, through late cancellation (less than 30 min prior) or late arrival (more than 10 min late), that appointment will still count towards the weekly limit. However, you may contact us to reschedule on a case-by-case basis. We currently allow 2 appointments per week (the week starts on Monday). If you reach your weekly limit, you are welcome to attend our drop-in consultations Sun-Thu.
What are the Writers Workshop policies?
See our Policies page for our most up-to-date policies.
Can I choose the consultant I work with?
Yes. You can visit our Meet the Staff page and find out more information about our consultants. Then, find the consultant’s name on our scheduling system. You can also view our consultants’ bios on the scheduling system when you click on an available appointment.
Does the Writers Workshop work with groups?
Yes. If you want to make an appointment for a group project, please indicate that on the appointment form. We can also work with your group during drop-ins, just let the desk staff know you’re there for a group drop-in. We require that at least half of a group’s members are present for the consultation.
Can an alumnus of UIUC schedule a session at the Writers Workshop?
Does the Writers Workshop work with multimedia writing?
Yes. We’re happy to work with all types of writing, including PowerPoints and presentations, posters, scripts, websites, etc. Be aware that our computers only have basic programs so you may need to bring your own device depending on the software you’re using.
What should I do if there are no available appointments on the date and time I want?
Firstly, make sure you’ve checked all available schedules. To view other schedules, click “Schedules” in the menu at the top left of the screen (on mobile: steps 1 & 2; on desktop: step 1). Links to other schedules can also be found in the Announcements (on mobile: step 3; on desktop: step 2).
If we’re booked on the time and day you’d like to make an appointment, you may join our waitlist by visiting our appointment system and clicking on the “waiting list” link at the bottom right of each day’s schedule and filling out the form. You may choose to receive a notice when an appointment opens by email or text. The system will send an automatic notification to every person on the list; the first person who books the appointment will get it.
Caption: Accessing Waitlist through our appointment system
Caption: Sample waitlist sign-up form
We also have drop-in consultations that don’t require making an appointment. Drop-ins are 15-30 minutes and are available on a first-come, first-served basis. These sessions work best for short (1-3 page) documents, specific sections of a larger piece, or specific questions (e.g., “Does this thesis make sense?” “Am I using APA in-text citation appropriately?”).
Can I make a recurring appointment?
The Writers Workshop creates recurring appointments on a case-by-case basis, and we grant this privilege at our discretion. Recurring appointments are best for longer projects, such as dissertations or semester-long assignments. If you are a student who believes you would benefit from one weekly appointment, one appointment every other week, or one monthly standing appointment, please contact the Writers Workshop (wow@illinois.edu) to discuss the best options for you and your writing needs. Recurring appointments will end two weeks before finals period to prioritize our resources for end-of-semester assignments. Because of the number of students we serve, we want to be available equally for all students.
What should I do if I can’t log in for my appointment?
The most common login problem stems from forgetting or mistyping the password you created in our appointment system. If you enter the incorrect password three times, the system will freeze your account for 15 minutes. If that happens, call (217-333-8796) or email (wow@illinois.edu) us, and we can help you reset your password and/or send you a link to your online appointment.
What should I do if I need accommodations?
We welcome all students to the Writers Workshop and will do what we can to support you! To request disability-related accommodations for our services, please contact Dr. Carolyn Wisniewski at wow@illinois.edu or call 217-333-8796.
Please see our Accessibility page for more information.
What should I do if I need an academic editor?
Academic editors are hired on an hourly or per project rate and specific timeline to provide thorough editing of high-stakes documents like manuscripts for publication, grant applications, theses, or dissertations. The Writers Workshop does not vet or provide academic editors, but we will work with you within our 50-minute appointments to explain grammatical errors, identify patterns of error, and address issues of word choice, style, and reader-friendly text.
If you would like to hire an editor, see the English Department’s list of Editors for Hire. You can also find information about the ESL Program’s tutor and editor list through the Department of Linguistics. You should consider contacting multiple editors to ask about their rates and timelines and find someone that best fits your needs.
How can I stay informed about Writers Workshop events?
You can check out our Calendar for the most up-to-date information. If you’re a graduate writer, you can sign up for our weekly listserv for reminders about graduate events by emailing us at wow@illinois.edu. You can also follow us on social media:
What should I do if I can’t find an answer to my question?
If you have questions that you can’t find the answer to here or elsewhere on our website, feel free to email us at wow@illinois.edu or call 217-333-8796.
Privacy Policy
The Writers Workshop uses WCOnline for our appointment and record management system. WCOnline’s privacy policy states:
We do not collect personally identifiable information about individuals through our sites or programs without the individual’s explicit knowledge, and all such information is collected directly from that specific individual. We use the information we collect from individuals only to allow them to access and use our programs or to service their subscriptions.
We do not sell, share, or distribute in any way any information that we collect, nor do we use such information for any other purpose than explicitly stated here. All information contained in WCONLINE databases is stored on secure servers solely used and managed by WCONLINE.
On some of our services, we use cookies to give you the best possible experience–such as to allow you to remain logged in instead of having to log in repeatedly. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies.
WCOnline documents its security practices in a publicly-available HECVAT.
Users may contact wow@illinois.edu to fully delete an account or to request an export of your data.
Using Our Scheduling System
How do I register to use the scheduling system?
To register for an account go to our scheduling system and click “Log In” or access the login page through the Writers Workshop webpage by clicking “Make an Appointment.” Enter your university credentials. Complete the registration form including your phone number, the dropdown questions, and your contact preferences. You are now registered and ready to schedule your appointment.
How do I make an appointment?
To schedule an appointment go to our scheduling system. Log in with your University email and password. Select your university status from the drop-down menu:
We hire both undergraduate and graduate consultants, so selecting the focus will help you find the best consultant for you.
The Writers Workshop has multiple locations. Once you are logged in, scroll to the Writers Workshop section to view all available schedules. You can navigate between schedules by clicking the “Schedules” menu found in the Main Menu. You can find directions to each location and its operating hours on our locations and hours page.
Our appointment availability is displayed with colored boxes:
- White = available for reservation
- Blue = already reserved
- Yellow = you’ve already reserved this appointment
- Black = time that’s unavailable (the consultant does not work those hours)
After clicking on a white box, complete the appointment form:
Once you click on “create appointment” your appointment will show up in yellow on our scheduling system and you’ll receive an email confirming your appointment.
Do you offer appointments in locations other than the Main Library?
Yes. In addition to our main location, we also offer appointments at 3 satellite locations – MCB Learning Center, Grainger Library, and the Irwin Academic Center. To check out the schedule for any* of the satellite locations log in and click on the drop-down menu at the top left and select “Schedules.” Choose a location and the schedule for that location will now be shown. *If you’re interested in booking an appointment at the Irwin Academic Center, contact your academic advisor.
We also offer video call consultations and written feedback appointments. If no appointments are available, or you just have a quick question, we also offer drop-in consultations during dedicated drop-in hours at 3 locations – Lisnek LAS Hub, Main Library, and via Zoom.
Before My Appointment
What should I do before my appointment?
It’s helpful to come to your session with 2-3 priorities in mind, given where you are in your writing process and what you hope to accomplish. These sessions are meant to be interactive conversations about your writing, so you can expect to work collaboratively and closely with your consultant throughout each session.
What should I bring to my appointment?
What you bring will depend on what you’re working on and what will help you have the most productive session. For example, if you’re working on a class assignment, it would be helpful for you to bring the prompt with you. We will work with your writing either in print or digitally, so feel free to bring your own laptop or to let you consultant know that you’d like to use one of our computers.
While we have desktop computers in our main location (Main Library room 100b), they’re equipped with only basic software, so if you’re using specialized software, you may want to bring your own device.
Laptops can also be checked out from the University Library or at the Orange Room service desk shared with our reception desk.
During My Appointment
What can I expect during my appointment?
Please see our Consultations page for more information on what you can expect during your appointment. Our consultations are interactive, so appointments will begin with the consultant asking you about your writing and your goals for the session. You and your consultant will work together to meet those goals and determine what works best for you. Our consultants can work with you in a variety of formats and with many different tools.
How long will my appointment last?
Our appointments can be up to 50 minutes long. However, they can be shorter depending on what you’re working on; you’re not required to stay for the full 50 minutes.
How much of my writing will we be able to review?
It depends! We work with texts as short as one paragraph and as long as 50-page dissertation chapters. The amount of text you and your consultant will review depends on your goals and the complexity of the text.
If you’re working with a lengthy document, you might consider:
- Are you most interested in structure? If so, we’ll focus on aspects of the text like your claim and topic sentences and will use strategies like reverse outlining.
- Are you most interested in a particular section? If so, let’s start there!
- Are you most interested in general feedback about clarity? If so, we can start at the beginning and move paragraph-by-paragraph through the text. Lengthy documents would need more than one appointment for this kind of feedback.
What should I do if I can’t log in for my appointment?
If you’re unable to login, call (217-333-8796) or email (wow@illinois.edu) us, and we can help you determine the cause.
Video Call Appointments
Can I meet with a consultant online?
Yes. To better support writers on and off campus, the Writers Workshop offers online sessions.
Our video call appointments are synchronous, which means that they happen in real-time using video and audio components. See our Video Call Consultations page for more information.
We also offer written feedback appointments, for which the consultant will read and respond to your work, and will return written feedback at the end of your appointment time. There is no live conversation with your consultant. See our Written Feedback Appointments page and the FAQs below for more information.
Do I need special equipment for a video call consultation?
Video call sessions use a videoconferencing platform to facilitate conversation and collaboration. Depending on the consultant’s account setup, your session will either be on the scheduling platform’s built-in videoconferencing platform or on Zoom.
The built-in system includes a shared whiteboard and text space and screen-sharing capabilities. It also has a chat option.
You’ll need a webcam and mic (if those aren’t functional, you’ll need to rely on the chat; see troubleshooting advice for video calls for common issues with activating audio and video).
We recommend the use of laptops or desktops over tablets and having headphones to facilitate our conversations. We recommend holding video call consultations in an area that will be relatively quiet and free of background noise.
How do I remove the highlighting from my text on the whiteboard?
If your appointment takes place on WCOnline, you may end up using the built-in whiteboard to share your writing with your tutor during the session. The whiteboard automatically defaults to highlighting your and the consultant’s contributions to the whiteboard in different colors. To turn off this setting, click on the icon of the crossed-out eye (see image below): this will remove all highlighting format from your text.
Written Feedback Appointments
What do I need to do for my written feedback appointment?
- Complete the appointment form questionnaire in as much detail as possible to explain your needs and questions. Remember, there is no discussion, so your consultant will do their best to provide feedback based on what you enter into the form.
- At least 30 minutes prior to your appointment, upload your files to the appointment form.
- Ensure your file has successfully loaded by either:
- Immediately scrolling to the top of the appointment form after attaching a file to find the red (error) or green (success) message.
- Re-opening your appointment form to find the “Attached Files” box at the bottom of the form and verifying all of your documents are inside.
What types of files can I upload?
You can upload up to 3 files that are no more than 5MB. You may wish to attach supporting files including assignment or essay prompts, job ads, rubrics, and more.
Accepted file types include: doc, docx, ppt, or pdf. Note that if you submit a pdf file, your consultant will focus on higher-level issues like argument, structure, alignment to prompt, etc., and you may receive fewer marginal comments and no in-line comments.
How do I get my feedback?
At the end of the appointment time, you’ll receive two emails:
- one with the Client Report Form (a summary of the consultant’s notes)
- one with the attached file containing the consultant’s comments
The feedback file should also be attached to the appointment form after the appointment ends.
Drop-In Consultations
How long do drop-in sessions last?
Drop-ins tend to be shorter in length than our in-person and online consultations, lasting about 15-30 minutes. Drop-ins are available on a first-come, first-served basis.
How many drop-in sessions can I have?
We do not have strict limits on drop-in consultation attendance. However, if you have attended one or more drop-in sessions within an evening and/or five or more within a week, we may ask you to limit your number of drop-ins sessions during especially busy times, such as midterms and finals.
When can I have a drop-in session?
We offer drop-in sessions Sunday – Thursday from 4:00 – 9:00pm Central Time via Zoom and at the Main Library, as well as Tuesday – Thursday from 11:00am – 2:00pm at the Lisnek LAS Hub, during the Fall and Spring semesters. We do not host drop-in sessions over the summer.
How do I join a drop-in session?
Drop-in sessions are held simultaneously in-person at Main Library Room 100b and via Zoom in the evenings. During the early afternoon, you can stop by the Lisnek LAS Hub. See our Drop-In Consultations page for more information how to find us in-person or to join the Zoom.
What can a drop-in session help with?
Because drop-in consultations are shorter than appointments, they are best for short texts (about 1 page) and quick questions about elements of writing such as grammar rules or citations. Consultants can help you brainstorm, outline, develop ideas and more, so you don’t even need to have anything written before stopping in! Drop-in sessions can also be great to check progress on pieces you have already worked on with a consultant.